Technical Account Manager, Seattle, WA
(Location: Seattle, WA)
Position Type
Fulltime
Description
As part of the on-going expansion of our key account teams we are currently recruiting a Technical Account Manager. The objective of the Technical Account Manager role is to provide a consistent primary technical contact who will work with our customer to understand their ongoing technical and project requirements.
Responsibilities
- Perform technical reviews, evangelize new product features, and ensure prompt and proper resolution of technical challenges
- Guarantee the technical aspects of all customer projects (both new and ongoing) by providing the necessary documentation and technical guidance
- Undertake detailed account planning with Key Account Manager
- Act as Customer champion by maintaining a comprehensive overview of all existing / new projects and escalation point for any issues
- Explore and drive new business opportunities
Requirements
- Degree in Computer Science or other related field
- 5 to 7yrs + experience providing mission critical software solutions to the telecommunications industry
- Excellent understanding of both web architecture and network operator technologies together with the latest trends in mobile 2.0
- Proven track record in the delivery of complex projects on time and within budget
- Excellent communications skills and ability to present to CXX level in key accounts
Remuneration
The compensation package will reflect the skills and experience of the successful candidate. The package will consist of an attractive base salary together with a sales based bonus scheme. Competitive benefits include: medical, dental, vision, Life/AD&D, Disability, PTO and 401k.
Lightspeed Human Capital Management Inc. represents the very best in recruiting. Our relationships and opportunities are prescreened, qualified at the highest level, our submission are direct to client hiring manager and human resources. Should you be interested in applying for this position please apply here … JOB POSTING
Contact Account Manager: Steve Cooke 650-265-1558
ABOUT OUR OPPORTUNITIES:
The company must be viewed by their industry peers as being in the top 20% of their designated market vertical. This must be verified through industry accepted documentation, not self declaration. We target aggressive cutting edge technology leaders well funded by top VC’s. Our client’s are a cross section of industry leaders, and maintain their position by utilizing our services to bring them Talentxfactor. We evaluate each opportunity on it’s own merits, ensure that our candidates are applying for HOT roles which require immediate talent…and client’s committed to compensating the best on the market.
TO BE ELIGIBLE:
For submittal to a Lightspeed Client the following criteria must be met:
- Candidate must be referred, recommended or considered to be in the top 10% of Technical/Managerial/Sales performance within their department, group or title.
- The candidate must prove and/or demonstrate examples of their work that has led to an increase of revenue, decrease of costs or an increase in work flow to the department or company as a whole.
- Candidate must have the communication skills to read multiple styles of persona and be chameleon-like enough to assimilate and motivate staff to their strongest output.
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Candidate must have a conscious and realistic understanding of the variance between their current contribution today and how the contribution can immediately elevate, based on proper employment positioning.
ABOUT OUR CLIENTS:
Our clients span a variety of market segments (Telecom Carriers – wireless and wireline, Enterprise clients and SMB) serving a variety of infrastructure vendors. Specifically we have substantial experience in:
- Wireless (Broadband, Optimization, LTE/4G): leading infrastructure vendors for wireless carriers
- Storage: Archiving, Ediscovery, backup and disaster recovery
- Security Vendors from Anti Virus, DLM, Network security, Intrusion
- Networking both Enterprise and Service Provider Layer 2-7
- Data Center/Virtualization
- EDiscovery/Archiving Software
- Web Application Software/Business Intelligence/Optimization